With more than 25 years of experience in Sales Excellence, Client Engagement, Customer Service and Support and Steered Motivation, I can assist you in the same way that I have helped many others get ahead.
Assessment & Advisory
Are you doing everything right but not getting ahead? I can help you understand where you need to focus your efforts. An audit/assessment of your business process can identify gaps and leaks. We can then work together to formulate a back-to-health plan, tap the full potential of your workforce and get you on your way to your profitability goals.
Coaching & Enablement
Have you grown to the point where you now need additional skills to meet challenges and continue the upward trend in your business? Coaching provides you with one-on-one guidance in a variety of areas, while enablement addresses the same need but in a classroom environment. Both offerings are available in custom designed programs to suit your specific needs. I offer deep expertise and experience in organizational design, including leading-edge solutions such as global business services and centers of excellence; as well as innovative approaches to leadership development, performance management, and other aspects of workforce development.
Corporate Strategy & Success Planning
Do you need to develop or update your business strategy? Do you know where you want to be but don’t have a clear understanding of how to get there? I can help. By designing robust corporate and business unit strategies I can help you to build alignment across the organization. I provide industry-specific consulting for fundamental strategic challenges such as market assessment, scenario planning, planning process design, and alliance management.
Implementation & SME Service
Your focus should be on doing what you do best, not on making sure that process and methodology is in place and being followed. Let me help you implement identified solutions and applications. If you require specialized attention on a specific area for a limited duration, I can arrange a Subject Matter Expert to be available to address your needs as and when required. The idea is to let you be good at what you know and started out to do.